Wisdom For Growth

The Leadership Circle Yogic Wisdom

Wisdom For Growth

 

About Kym McDonald

Kym currently provides coaching, training and communication specialist services to medium and large business in the local Lake Macquarie and surrounding areas. Some of the business includes MINE Wealth & Wellbeing, Lake Macquarie Dermatology, Vocational Institute Australia, Centennial Coal, Centrelink, Newcastle Permanent and Lake Macquarie City Council

 

The services currently provided are;

  • Workplace and Business Coach and Mentoring
  • Communication Consulting
  • Workplace Training and Assessing in Business studies
  • Yoga Therapist, Yoga and Meditation Teacher
  • Employment Assistance program provider

 

Qualifications

  • G Dip Yoga Therapy/Psychology
  • Cert IV Trainer and Assessor
  • Cert IV Workplace and Business Coaching
  • Certified Leadership Circle Facilitator and Coach
  • Enneagram Facilitator and Coach
  • Diploma of Management and Frontline Management course development and delivery
  • Diploma of Yoga
  • Cert IV in Ayurveda
  • Senior First Aid
  • Gold level Senior teacher with Yoga Alliance
  • Registered Yoga Australia Teacher

Professional memberships

  • (ICF) International Coaches Federation

 

Experience

Currently Kym has her own Coaching, Training and Communication consulting business. Kym has fostered positive relationships with successful results for local business, which has generated repeat business. Kym also has a local Yoga studio providing Yoga and Meditation services to the local community (period 6 years).

Kym was the owner and Managing Director of her own National training company working within the Communication Industry, delivery services Australia wide, enjoying Industry success achieving national awards and presented at national conferences as a key note speaker on various occasions (7 years).

Before her own training business Kym was employed as a Contact Centre and Customer Relationship Manager for Wine Selectors, managing 240 plus people and interactions and touch points of 200, 000 customers (9 years).

 

Testimonials  

“I have had the pleasure of working closely with Kym McDonald over the past seven years. I manage Lake Macquarie Dermatology in Toronto and Coco Skin and Laser Clinic in Mereweather. Kym has assisted me with many aspects of both businesses including HR resources, running values workshops, leadership training, communications and learning styles workshops, customer service training and also the compilation of an in depth policy manual for both businesses. Kym is a wonderful role model and mentor to me as she has a great wealth of knowledge and training in many areas, and this enables her to deliver a very personable and well-rounded approach to all that she does. I have been able to take these two businesses to another level with her coaching. I would unreservedly recommend Kym to any business seeking assistance with training and mentoring”. –Lisa R  (Lake Macquarie Dermatology)

“Over the past two years, MINE Wealth & Well-being has engaged Kym McDonald to work within the business as a consultant in the areas of call centre evolution, coaching and learning and development activities. My interactions with Kym have been primarily focused on working together to achieve learning outcomes for people within the organization and building capacity in areas such as customer contact, Frontline Management and within out emerging leaders program as a coach and facilitator. One key project has been the co-design and facilitation of a frontline leaders program of which we are in the process of delivering our second tranche. This program has involved the integration of the traditional frontline management Certificate IV qualification with the leadership circle 360 assessment and coaching tool. The key outcomes for the program are to develop future leaders in the business through providing learning and technical concepts such as decision making, projects, presentations, conflict and general business planning and simultaneously building their leadership effectiveness. Some examples of projects which where undertaken as part of the program where skills audits, review of the internal team communications, greater linkage of understanding to the strategic plan and increased confidence in the pro actively managing people in their teams. Another positive outcome has been the cross business networking between participants and the sharing of knowledge and ideas which has greatly reduced silos and encouraged more holistic thinking in the business. Coaching of participants throughout the program and an ongoing 6 monthly check in has also proved to valuable to maintain momentum from the program and continues professional development for these frontline leaders. Their managers has expressed positive improvements in team dynamics and willingness to undertake on projects outside of their usual remit. Kym has also co-facilitated and coached participants of our emerging leaders program. The program has been designed to take second tier high potential leaders into deep exploration of their leadership effectiveness, strengths and growing edges. In terms of outcomes we have experienced 100% retention rate of these employees for the duration of the program and 60% have moved into roles of more complexity and responsibility during this time. MINE Wealth & Well-being is very passionate about its culture as well as achieving strong business results and this translated to our selection and retention of consultants as well as employees. In this regard i can highly recommend Kym’s work ethic and personal ethics of being that of highest integrity. She has the ability to coach people in a personal manner whilst keeping her mind to the link to business outcomes”. – Mellissa B  (MINE Wealth & Well-Being)

“In a professional sense Kym has helped me achieve some significant personal milestones and goals during the last 2 years; loosing 30+ kilos and running my first of many distance running events among them. In a business sense Kym has provided strategic guidance on a number of internal business development proposals that have resulted in changes to our work practises across the board, significantly improving our capacity to provide our services and the quality of those services we offer. Kym has also assisted in developing and implementing several key initiatives within my team which has resulted in exceptional improvements across all business units KRI’s. She has been instrumental in MINE Wealth & Well-being in introducing training and education programs for staff such as Cert IV Customer contact and frontline management. These programs have provided participants with nationally recognised competencies”. – Des S  (MINE Wealth & Well-Being)

“I am writing to pass on my opinion of the training and coaching I have received from Kym McDonald. I undertook a National Competency Program in Frontline Management with Kym providing the face to face training in a group environment which has provided me with additional and effective skills in conducting interactions with my staff. But the real benefit was in the form of mentoring and coaching provided in the one on one session’s with Kym. Through these I have been able to develop a greater insight to my own behaviour as well as the reactions of other in time of stress and anxiety. It has allowed me to improve my work efficiency while also developing greater productivity from staff”. – Brett M  (MINE Wealth & Well-Being)

“Last year I had the privilege of participating with the Frontline Management Certificate IV Coarse in partnership with a mentoring and personal leadership development program, which was run ‘in house’ by Kym McDonald. Kym was always very warm and positive, encouraging and extremely knowledgeable knowing exactly where to lead us – a great teacher and role model. She has a talent for stretching you gently. The coarse was very relevant to the culture of our workplace and the group bonded very quickly although we all came from very different areas. I initially felt very uncomfortable with the role playing but eventually enjoyed the experience and identified results which was a great personal learning for me. I found the coarse extremely valuable and because it was held in house and over 12 months, it made it very easy for me to stay committed, participate and learn. Kym gave us the tools to communicate with others by giving them encouragement and motivation to be more open to their strengths and difficulties resulting in very positive results for all. Greater involvement with the whole team promoted confidence and value for me and the knowledge that I have the ability to inspire and lead others. I found the coarse has had a positive impact on the business by adding value in areas where I needed guidance and encouragement.The personal and professional coaching assisted me to set goals and strategies increasing my satisfaction and overall happiness whilst still adding immense value to the business”. – Meryl D (MINE Wealth & Well-Being)